What We Collect and Why We Collect It
When you open an account with dewi39, we collect the information needed to operate your account — your registered name, email address, phone number, and the payment method you connect, whether that is DANA, OVO, or GoPay. We also collect transactional data: deposit amounts, withdrawal requests,
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and wallet verification steps. This data is used strictly to process your transactions, verify your identity, and keep your account secure. We do not sell your personal data to third parties. We may share limited data with payment processors like DANA or OVO solely to complete
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a transaction you initiated. Device and browser data — including IP address, device type, and session length — is collected automatically when you access the platform. This helps us detect unusual login patterns and protect your account. If you are in Jakarta or anywhere else in
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Indonesia, the same data practices apply across all regions where access is permitted under local law. Retention periods depend on regulatory requirements in eligible regions; you can request details through our support channel. We do not retain payment credentials directly — wallet transactions are handled by
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your chosen e-wallet provider.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.